Meet Our Team

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Appointment
Jordan

Jordan

Receptionist

Jordan brings with her a strong customer service background by managing restaurants and working in tech start ups as well as the Perot Museum in Dallas TX. Her vibrant personality and ability to keep things organized are her strong points. She is often the first smile that you will see when you enter our hospital. She was born and raised in Houston Texas and comes from a long line of animal rehabbers and rescuers. Growing up with multiple dogs, cats, snakes, turtles, parrots and an occasional raccoon, opossum, duck or bird started her love for all living things.

For many years, before she met the love of her life, she wrote, sang and recorded music for her own band. She built her own music studio where she recorded her own EP. She shares her home with a Swiss mountain dog, Pollo, Tibetan terrier, Cooper, a Greek tortoise named Grootie, a Bearded Dragon named Gordito and 4 fresh water fish. She shares her little animal kingdom with her husband and three kids.

Shawn

Shawn

Receptionist

Shawn is a native Texan with lifelong ties to Round Rock. Her love of animals comes from being raised with many dogs and cats, and spending summers with her grandparents and their sheep, goats, and chickens. She has moved and lived all over, taking full ownership of a gypsy soul. As a veterinary receptionist, her joy comes from building relationships with the clients and their loved ones. She enjoys the teamwork with her coworkers, and can never get enough of all the fur-babies. Outside of work at the hospital, Shawn is also an artist, with pet portraits being one of her main staples. When not at work, or painting, she enjoys geeky stuff, arts and crafts, books, and music of all kinds. Shawn shares her home with her husband Keith, dachshund Lolli, Chiweenie Tula, and fluff ball cat Frankie.
Alexis

Alexis

Technician and Receptionist

Alexis came with strong recommendation about her work ethic and drive to learn. She loves talking with people as much as she loves cuddling animals. You will find her helping with your pet in treatment or checking you into a room for an exam. She is also a native Texan being born in Houston but growing up and graduating in Lago Vista, TX. She shares her home with her dogs Fred, Peppy, Taco and a fish tank full of fish. She has a creative side and enjoys designing t-shirts and cups. In her spare time she attends class at ACC or can be found with her boyfriend Johnathan and her friends at the lake or riding 4 wheelers.
Kayla

Kayla

Technician, Receptionist, and Ordering Manager

Kayla is a native Texan, born and raised in the Waco area. She lived in the Austin area for a couple of years, where she first met and worked with Dr.Walden. She decided to go back to Waco to spend some time with her family. While there, she worked emergency and gained more experience in the veterinary field. She brings more than ten years of knowledge and experience working in multi-doctor practices. She is cross-trained to work in all areas of the hospital, whether she is holding a patient for an exam or answering a phone call to help out a pet owner. Her compassion, huge heart, and her love for animals are what make her an awesome employee. She has two chihuahuas Trixie and Mazdi. In her free time, she enjoys concerts, reading, and taking day trips.
TK

TK

Technician

TK started tech school in 2008. Starting a family delayed her finishing but her attention to detail got her into a lead Anesthesia position at a specialty hospital. Even though she spends most of her time in surgery, her favorite part of her job is bonding to her patients and she does an excellent job calming down our anxious and fearful pets. She prides herself on owning/taking responsibility for the fur babies placed in her care. She grew up in El Paso, Texas and came to Austin in 2003. She lives with her husband and three sons along with a 10 yr old Catahoula mix named Dakota, a Miniature Australian Shepherd named Sky and a nine year old cat named Goldie. Her family loves fish and has many fish tanks in her home. Halloween is her favorite holiday and if she could, she would celebrate it all year.
Carissa

Carissa

Technician

I moved to the Austin area around 25 years ago from West Texas. I grew up in Carlsbad, NM, and Midland, TX. I met my husband shortly after moving here in 95’ and we’ve been together ever since. We have a 9-year-old daughter, Makena, and 2 dogs. Zoe, a 4-year-old Boston Terrier, and Isla, a 5-month-old Boxer. I’ve had Boxers in my life for the past 25 years. Love the smooshie faces!

I started working with animals when I was 22, and have helped out in all areas of the hospital. From working in the kennel to being a technician, and helping out at reception and inventory manager. I had my daughter in 2011 and decided to stay at home with her. Once she started preschool, I went back to taking care of animals again through walking and pet sitting, and now back to being a technician. I even helped out with horses for a while. I absolutely adore being around animals and definitely missed my time away. One of my favorite things about my job is being able to help calm a nervous pet, and hopefully, make them feel more comfortable during their visit.

When I’m not working with animals, I enjoy spending time with family and friends, traveling, reading, and staying active. I love watching scary movies and true crime shows. Yoga and Pilates are some of my favorite ways to exercise, and taking my pups on a hike around my neighborhood. Hawaii is a favorite travel destination for my family. My husband and I were married there in 2007, and I’ve been lucky enough to travel back several times. My daughter is named after the beach we were married at, Makena Beach. Hawaii is definitely my happy place and I would love to live there someday!

Elizabeth

Elizabeth

Reception Manager

Elizabeth comes with 20 years of experience in the veterinary field. She has experience in all areas of the hospital from the front desk to helping with treatments. She has strong interest in nutrition, supplements and alternative medicine which makes her a great fit. If you have concerns, need help with a referral, getting food/prescription set up then she is your go to person. She was born in Louisiana and moved to Austin in 2001. She has a house full of pets including 3 dogs , 4 cats, ferrets, a Bearded Dragon, a Ball Python, chickens and ducks. She enjoys spending time outside with her husband Cary and her three sons. When not at work you can find her gardening, paddle boarding or reading. She is also a great cook
Matt

Matt

Manager and Technician

Matt comes from an animal loving family where he grew up raising and showing 4-H animals from rabbits and pigs to lambs and horses. He has always had a dog and learned that he had a true love for cats when he bonded to his first cat Baxter in 1998. (Baxter lived to 21 years of age!). Wildland fire fighting and managing his own fire crew gave him great management experience where he had to manage several people in stressful and potentially life threatening situations. Matt left the job he loved to finish his college degree in Criminal Justice. He spent three years working and managing a veterinary boarding facility where he learned what it took to run a boarding facility as well as picking up some technician skills. Matt is now our bookeeper, Mr Fix It, tech assistant and boarding kennel manager.
Alyssa

Alyssa

Vet Assistant and Kennel Manager

Alyssa grew up here in Cedar Park and moved out to Leander with her family to start a small family ranch, with a small cattle breeding operation. She currently attends Texas A&M, class of 2020 majoring in Animal Science with a certification in Equine Science. She is planning to attend vet school in the near future. She previously worked with the Central Texas SPCA as Lead Care Taker which solidified her love of helping animals and the community. She has a small herd of animals including two horses, two cows, two cats and four dogs.
Carole

Carole

Veterinary Technician

Carole is a Texas Native, raised in Austin and surrounding areas. She has been a vet tech for 10 years, starting as a kennel tech she learned her skills on the job. She enjoys all aspects of being a vet tech with an enthusiasm for dental health. She has a big soft spot for our pets enjoying their golden years. They give us so much over the years, our seniors deserve a little extra. Carole and her boyfriend previously traveled for 6 months with 3 pets, visiting 6 different states. Living on the road with 2 cats and a dog is not as easy as it sounds. She loves hiking in beautiful places or staying home to read or Netflix binge. She recently moved back to Lago Vista and is so happy to see the lake again. She lives with her boyfriend and their 2 cats Mary Jane and Sassafras.
We cherish your pet as though they were family.

Address

3300 Woodall Dr.
Cedar Park, TX 78613
Click here for directions.

Contact

Hours

Mon-Fri: 8:00 am - 6:00 pm
Sat: 8:00 am - 12:00 pm
Sun: Closed
Click here to request an appointment online.