Technicians

Matt
Manager and Technician
Matt comes from an animal loving family where he grew up raising and showing 4-H animals from rabbits and pigs to lambs and horses. He has always had a dog and learned that he had a true love for cats when he bonded to his first cat Baxter in 1998. (Baxter lived to 21 years of age!). Wildland fire fighting and managing his own fire crew gave him great management experience where he had to manage several people in stressful and potentially life threatening situations. Matt left the job he loved to finish his college degree in Criminal Justice. He spent three years working and managing a veterinary boarding facility where he learned what it took to run a boarding facility as well as picking up some technician skills. Matt is now our bookeeper, Mr Fix It, tech assistant and boarding kennel manager.

Carissa
Technician
I started working with animals when I was 22, and have helped out in all areas of the hospital. From working in the kennel to being a technician, and helping out at reception and inventory manager. I had my daughter in 2011 and decided to stay at home with her. Once she started preschool, I went back to taking care of animals again through walking and pet sitting, and now back to being a technician. I even helped out with horses for a while. I absolutely adore being around animals and definitely missed my time away. One of my favorite things about my job is being able to help calm a nervous pet, and hopefully, make them feel more comfortable during their visit.
When I’m not working with animals, I enjoy spending time with family and friends, traveling, reading, and staying active. I love watching scary movies and true crime shows. Yoga and Pilates are some of my favorite ways to exercise, and taking my pups on a hike around my neighborhood. Hawaii is a favorite travel destination for my family. My husband and I were married there in 2007, and I’ve been lucky enough to travel back several times. My daughter is named after the beach we were married at, Makena Beach. Hawaii is definitely my happy place and I would love to live there someday!

Jeff
Technician
He worked with Dr. Walden at a previous hospital in 2006 and again from 2009 until she left in 2018. Dr. Kramr also had the opportunity to work with Jeff previously from 2013 to 2018. We are happy to work together again.

Kaia
Technician

Whitney
Technician

Alicia
Technician
Alicia has been in the veterinary field for 15 years. She is originally from Illinois (you can hear it in her Midwest accent!). She spent two decades working with Standard Bred horses at a breeding farm where she helped with foaling, breaking yearlings (she started training yearlings at 13 years of age!), breeding and Harness racing. She found her place in the veterinary field where she has been every since. She moved to the Austin area in 2017 where she met and worked with Dr Walden, Dr Grigsby and Dr Kramr. You will hear her voice if you are calling in with questions about your pet or getting help with medications. She is also the technician that is often helping take care of your pet when they are hospitalized. Her favorite past times include baking yummy food, hiking with her dogs and cheering on the Chicago Bears. She shares her home with her longtime partner Erik, her son Jake and her pet children Gobbles (Boston Terrier), Roxy (Lab Mix) and Pip (Terrier Mix).

Alyssa
Technician and Kennel Manager
Receptionists

Alexis
Technician Assistant and Receptionist

Jordan
Receptionist
For many years, before she met the love of her life, she wrote, sang and recorded music for her own band. If you ever want to hear some beautiful music then just go Karaoke with her! She built her own music studio where she recorded her own EP. She shares her home with a Newfoundland named Oso, a Swiss mountain dog, Pollo, Tibetan terrier, Cooper, a Greek tortoise named Grootie, a Bearded Dragon named Gordito and 4 fresh water fish. She shares her little animal kingdom with her husband Cord, son Preston and twin daughters Carley and Harper.

Dianna
Receptionist

Lisa
Receptionist
I grew up in Green, Wisconsin, and in 2012 moved to Austin. Before moving here, I met my husband, and we were married in 2014. I come from a large family of 9 and have two daughters and eight grandchildren.
For the past 20 years, I’ve worked in a call center. In 2020 I decided to leave the 4×4 cubicle to find a job where I could continue to help people face to face. I love animals, so I decided to find a position where I could continue to help people and meet their adorable pets.
We have two dogs, Maxx and Rocko, that keep us entertained when our grandkids are not visiting. I love to cook, spend time with my grandchildren, and hang out at the pool on my days off.

Kelly
Receptionist
Kelly grew up in Austin and has always loved animals of all shapes and sizes. She joined the veterinary field in 2013 and cannot see herself anywhere else. Kelly is passionate about client education and Fear Free Practices. She is so excited to be on a team that prioritizes excellent medicine and patient care. She has a soft spot for senior pets and enjoys embroidery, reading, and attempting DIY projects in her spare time (with varying levels of success).
Kennel

Sunni
Technician Assistant and Kennel Technician

Donovan
Kennel Technician

Emma
Kennel Technician

Cassidy
Kennel Technician

Address

Contact

Hours
Sat: 8:00 am - 12:00 pm
Sun: Closed